Comedy derived from customer service revenge. The only disappointment in this otherwise brilliant stunt. They should have targeted the head of customer service. A word to the wise, the guard is frankly a saint:
Never acted unprofessionally patiently repeated accurate descriptions of the problem. Never blamed the reps for defects in the system, graciously accepted the apology and declined compensation. Immediately shared “forced” compensation with peers. I hope he gets something good for this.
Press 1 for chocolates.