I think the way to influence is to whisper. Today I forget how powerful a tool it is in diplomacy and influencing change. Where as a shout causes people to get on the defensive, I see that whispering allows decision makers to absorb critical feedback in a non-threatening manner. When you whisper, people are forced to pay attention, to lean forward, to become engaged. To whisper is to exchange valuable, privileged information, to be pulled inside, to communicate emotionally and strategically, and to make yourself heard without beating your chest and yelling yourself hoarse.