Really digging into user behavior/user research for a new project. This brought up a good article about analytics tools and resources for web development. Now I’m curious to retrofit these apps for our needs at designing and building next generation digital tv applications.
User Fly creates some nifty videos that record all your actions, albeit without hearing the user talking. That has some value, although I can’t imagine we’d do much with it beyond cursory play and record usability sessions.